TPILab LLC (“TPILab,” “we,” “us,” or “our”) is dedicated to safeguarding your privacy. This TPILab Privacy Policy (“Privacy Policy”) meticulously details how we collect, utilize, share, and process information pertaining to individuals (“Personal Data”) in connection with your use of our services and our website https://tpilab.com/ (the “Site”), including your rights and choices concerning the processing of your Personal Data.

1. Information We Collect

We collect the following categories of information:

• Personal Data: This encompasses any information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. This may include:
  
  • Identifiers: Name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.  
    
     
  • Customer Records Information: Information such as name, contact information, billing address, purchase history, and customer service interactions. 
    
     
  • Commercial Information: Products or services you have purchased, considered, or shown interest in.
  • Internet Activity: Browsing history, search history, information on your interaction with our Site or advertisements.
  • Geolocation Data: Information about your location, derived from your device or IP address.
  • Inferences: Inferences drawn from your Personal Data to create a profile reflecting your preferences and interests.
  • Sensitive Personal Data: We may collect sensitive personal data such as login credentials (passwords) for your account. We will only collect this with your explicit consent and will only use it for the purpose for which it was collected.
   
• Other Information (Non-Personal Data): This includes aggregated, anonymized, or de-identified data that does not and cannot be used to personally identify you. This information may be used for statistical analysis, trend identification, and Site improvement.

2. How We Use Your Information

We utilize your Personal Data for the following specific purposes:

• Service Provision and Enhancement: To provide and deliver the services you requested, process transactions, manage your account, personalize your experience, provide customer support, troubleshoot issues, and improve the functionality and user experience of our Site and services.
• Marketing Communications: With your express consent, we may send you marketing emails, newsletters, promotional offers, and information about new products or services that may be of interest to you. You have the right to opt-out of these communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly. We will not share your Personal Data with third parties for their own marketing purposes without your consent.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests, including responding to subpoenas, court orders, or other legal mandates.
• Security and Fraud Prevention: To protect the security and integrity of our Site and services, detect and prevent fraud, investigate suspicious activity, and enforce our terms of service.
• Business Operations: To manage our business operations, including internal administration, auditing, financial reporting, and human resources.
• Aggregated Data: We may anonymize and aggregate your Personal Data with other users’ data for statistical analysis, research, and product development. This aggregated data will not identify you personally.

3. Sharing Your Information

We may share your Personal Data with the following categories of third parties:

• Service Providers: We engage various service providers to perform functions on our behalf, such as payment processing, data storage, email delivery, marketing, analytics, and customer service. These service providers are contractually obligated to protect your Personal Data and are only authorized to use it for the specific purposes we designate.
• Business Partners: We may share your Personal Data with trusted business partners who offer complementary products or services that may be of interest to you. We will only do this with your explicit consent, and you have the right to opt-out at any time.
• Legal Authorities: We may disclose your Personal Data to legal authorities if required by law, court order, or government request, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
  
   
• Affiliates: We may share your Personal Data with our affiliated companies for the purposes described in this Privacy Policy.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or control of your Personal Data.
  
   

   

4. Your Rights (Data Subject Rights)

Depending on your location and applicable law, you may have the following rights regarding your Personal Data:

• Access: You have the right to request access to the Personal Data we hold about you.
  
   
• Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Data. 
  
   
• Erasure (“Right to be Forgotten”): You have the right to request the deletion of your Personal Data under certain circumstances. 
  
   
• Restriction of Processing: You have the right to restrict the processing of your Personal Data under certain circumstances.
• Data Portability: You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
  
   

   
• Objection: You have the right to object to the processing of your Personal Data for certain purposes, including marketing.
  
   
• Withdrawal of Consent: If we have collected your Personal Data based on your consent, you have the right to withdraw your consent at any time.
• Complaint: You have the right to lodge a complaint with a supervisory authority regarding our processing of your Personal Data.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may require you to verify your identity before processing your request. 

5. Data Security

We implement reasonable and appropriate security measures to protect your Personal Data against unauthorized access, use, alteration, disclosure, or destruction. These measures include physical, technical, and administrative safeguards. However, no data transmission over the Internet or electronic storage method is 100% secure.

6. Data Retention

We retain your Personal Data for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory obligations. We will securely dispose of your Personal Data when it is no longer needed.

7. International Data Transfers

Your Personal Data may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same level of data protection as your country. We will ensure that appropriate safeguards are in place to protect your Personal Data in accordance with applicable data protection laws. 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and notify you as required by applicable law. Your continued use of our Site and services following the posting of such changes constitutes your acceptance of the revised Privacy Policy.

9. Cookies

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found here.

The legal basis for the processing of personal data in this context are Art. 6 (1) (c) GDPR and Art. 6 (1) (f) GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us at: info@tpilab.com

We are committed to resolving any privacy concerns you may have.